TERMS & CONDITIONS

Effective Date: June 2nd 2025

Welcome to ACE. By accessing or using our website, services, or resources, you agree to be bound by the following Terms and Conditions. If you do not agree, please refrain from using our site or services.

1. Overview

ACE is a leadership and performance brand providing coaching, workshops, digital products, and related services to clients worldwide. These Terms apply to all users and clients of ACE, regardless of location.

2. Services

We offer coaching, consulting, digital resources, and educational content to individuals and businesses. Specific deliverables, timelines, and pricing will be outlined in project proposals or individual agreements.

3. Payments and Fees

All services must be paid in full or as per an agreed schedule. Prices are listed in AUD unless otherwise specified. We reserve the right to charge late payment fees or pause services until accounts are settled. All digital products are non-refundable unless otherwise stated in writing.

4. Cancellations and Rescheduling

  • For coaching or consulting sessions, at least 48 hours' notice is required for cancellation or rescheduling.

  • Missed sessions without prior notice may be forfeited.

  • Rescheduling is subject to availability.

5. Intellectual Property

All content, frameworks, resources, and materials provided by ACE are the intellectual property of ACE and may not be copied, reused, or redistributed without prior written consent.

6. Confidentiality

We treat all client information, conversations, and materials as confidential. We expect clients to respect the confidentiality of any proprietary methods or materials shared by ACE.

7. Disclaimer

Results from coaching or consulting engagements may vary. ACE does not make guarantees regarding performance outcomes, business growth, or financial results. Clients are responsible for their own decisions and actions.

8. Limitation of Liability

To the extent permitted by law, ACE is not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our services or resources.

9. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Clients are responsible for complying with local laws when engaging our services internationally.

10. Changes to Terms

ACE may update these Terms periodically. Any changes will be posted on this page. Continued use of our services or website constitutes acceptance of the revised Terms.